Frequently Asked Questions
Q: How long has Osteomed been in business?
A: Osteomed was opened for business by Dr Sherri Tenpenny on February 28, 1996. We were orginally located in Strongsville. We moved to Middleburg Heights in January 2004. We chose this location because it is centrally located to all parts of Greater Metropolitan Cleveland. Our location is close to the airport, has easy access to all major highways, has ample parking, is next door to major hotels and is close to many restaurants.
Q: How many years have you been using SRT (allergy elimination)?
A: We began using SRT in 1997. It is a blend of several energy treatments we have developed over time. We feel our approach is the best, most effective and most long lasting of all allergy elimination techniques. We have treated more than 8,000 patients with SRT with long lasting success.
In 2004, a survey of our patients revealed that, among those who completed the full course of 12-15 treatments, 83% reported their symptoms were either "completely gone" or "greatly improved." Only 4% reported "no change." This is why SRT is our cornerstone treatment and why patients have come from 38 states and 9 countries to get well. We know of patients that have remained symptom-free for at least 10 years since they have completed their course of allergy elimination treatments.
Q: What treatments do you offer for chronic pain?
A: Osteomed has many modalities for pain including Osteopathic manipulation, Chiropractic manipulation (
Dr Grant), cranial osteopathy, craniosacral therapy
(Dr Fraed), acupuncture and electrotoxicology with the acuscope/myopulse technology.
Q: Is the acuscope/myopulse treatment new?
A: This equipment and these therapies have been in use for more than 20 years. However, there are no other physicians or practitioners in Northeast Ohio who have Thorpe Certified equipment and Thorp-trained professionals.
Q: Is there an age limitation for the acucope or SRT treatment?
A: Electro-toxicology with the acuscope and myopulse can be used in persons of all ages. We have treated a 7-year old with acute sprains and an 92 year-young patient with hip pain. We have treated children as young as 4 months with SRT and osteopathic manipulation.
Q: Are there any contraindications to your treatments?
A: Patients who are pregnant or have a pacemaker cannot undergo acuscope/myopulse or acupuncture. SRT treatments are only recommended in the third trimester.
Q: I don't live near you. Where can I find another practitioner who uses the acuscope equipment?
Q: I don't live near you. Where can I find another practitioner that offers treatments like Osteomed?
A. Integrative medicine practitioners are scattered across the country. You can find doctors in your are through the websites of following professional organizations:
American Academy of Osteopathy (AAO)
The Cranial Academy
American Academy of Environmental Medicine (AAEM)
American Academy for the Advancement of Medicine (ACAM)
International College of Integrative Medicine (ICIM)
Institute for Functional Medicine (IFM)
American Holistic Medical Association (AHMA)
Q: Do you participate with Medicare or Medicaid?
A: We do NOT participate in any way with Medicare or Medicaid coverage and you cannot submit reciepts to these government-sponsored healthcare programs.
Q: Why doesn't Osteomed participate with insurance companies?
A: We feel strongly that we want to deliver the types of are we can provide without the encumberances of insurance companies telling us how to practice medicine. The patient is the customer of insurance companies, not the doctor. That is why we give our patients a receipt (called a HCFA form) to submit to their respective insurance carriers. And since many insurance companies do not pay well, if at all, for alternative/integrative medical care, Osteomed would go out of business if we were participating with insurance companies.
In addition, we believe that paying for services rendered contributes to our success. Patients who pay for care are more likely to follow through with suggested programs because they participate in their care and take ownership of outcomes.
Q: Are any of your services covered by insurance?
A: The good news is that many insurance companies reimburse our patients for a portion of their medical treatments obtained at Osteomed. While we cannot guarantee how much they will reimburse you, our patients reports getting 30-80% of their fees reimbursed. NOTE: This is after your deductible is met and is based on what the insurance company considers to be "unual and customary" payment, and on what your insurance company pays for out-of-network care.
Services generally NOT covered by insurance include:
Breast Thermography (the scan; office visit and breast exam may be covered)
Electrotoxicology (acuscope/mypulse treatments)
Thyroflex testing (spotty coverage)
We offer payment options to many patients and medical coverage can be available through
CareCredit. We accept most major credit cards.